Elite Opportunity – Internet Sales Director
High-Volume Toyota Dealership | Dallas / North Texas Market
A top-performing Toyota dealership in the Dallas / North Texas market is seeking a high-level Internet Sales Director to lead a large digital sales operation.
This opportunity is designed for a proven automotive leader currently running or ready to run a high-volume internet department who understands how to convert digital traffic into appointments, showroom visits, and vehicle sales.
If you believe your current store is limiting your potential, this position offers the platform, resources, and leadership support to build an elite digital sales operation.
What You'll Control

Leadership of a high-volume Internet / BDC department
Large inbound lead flow from dealership websites, Toyota leads, and major third-party platforms
Strategy and execution of digital lead response processes
Hiring, training, and development of internet sales staff
Performance management of appointment ratios, show rates, and closing percentages.
Implementation of modern digital retailing and engagement strategies
Performance Expectations

Fast and consistent response times
Strong appointment set and appointment show ratios.
Effective management of third-party lead providers
Building a culture of urgency, accountability, and measurable performance
Driving internet-generated showroom traffic and vehicle sales
Ideal Candidate

Current or former Internet Director, BDC Director, or Digital Sales Manager, Desking, new or used sales director.
Experience leading teams in a high-volume dealership environment.
Strong understanding of dealership CRM platforms and digital sales processes
Toyota experience preferred but not required.
Competitive leader who thrives on performance metrics and team development
Compensation & Opportunity

Compensation commensurate with experience and performance
Opportunity to lead a department capable of producing exceptional income.
High-volume dealership with strong reputation and customer traffic
Leadership team committed to innovation and growth.
Confidential inquiries are welcomed from experienced automotive professionals ready to lead a top-tier internet sales department.

Business Development Center (BDC) Representative
The Business Development Center Representative is responsible for receiving all incoming sales calls, establishing relationships with customers and scheduling appointments for the Service Department.
The BDC Representative interacts daily with the BDC Manager, Service Advisors, support staff and customers.
Responsibilities

Receiving inbound phone calls and leads
Identifying the client's needs and scheduling appointments
Ensuring all clients concerns are addressed prior to appointment date such as cost, warranty questions, appointment duration, etc
Contacting clients prior to appointment date to confirm appointment
Following up post visit to ensure customer satisfaction
Requirements

High school diploma or equivalent
Excellent oral, written and interpersonal communication skills
Extensive customer service, sales, or telemarketing background
Computer literacy, strong organizational and follow-up skills
Ability to read and comprehend instructions and information
Excellent problem solving skills
Education and/or Experience
High School Diploma or GED; or one to two years related experience and/or training; or equivalent combination of education and experience.
Benefits Offered

Excellent earning potential
Ongoing company-wide training
Growth opportunities
Professional, enthusiastic and supportive working environment.
Company benefits include - Medical, Dental, Vision, & Life Insurance; Supplemental Disability, Accident, Cancer, Critical Illness & Life Insurance is available.
401(k) plan with employer matching.
About Us
At Pat Lobb Toyota of McKinney, we strive to conduct our business as a well-respected organization; with integrity, hard work, and with the highest care for our people, customers, and business partners. Every employee at Pat Lobb Toyota is absolutely critical to our success. Our promise is to keep delivering the same award-winning service and value that our community has come to expect from our dealership group throughout the years.
We are one of the fastest growing Toyota dealerships in north Texas. Currently looking for experienced candidates with a proven track record in the automotive industry, an impeccable reputation, and a commitment to customer service at the highest level. If this sounds like you, then consider applying! 

Service Advisor
Pat Lobb Toyota of McKinney is seeking Service Advisors for our growing service department. The Service Advisor will initiate automotive services and repair orders by ascertaining performance problems and services requested with customers. This includes verifying warranty and service contract coverage; developing estimates; writing repair orders; maintaining customer rapport and records.
Responsibilities:

Ascertains automotive problems and services by listening to customers’ description of symptoms; clarifying description of problems; conducting inspections; taking test drives; checking vehicle maintenance records; examining service schedules.
Verifies warranty and service contract coverage by examining records and papers, explaining provisions and exclusions.
Develop estimates by costing materials, supplies, and labor, calculating customer's payment, including deductibles.
Prepares repair orders (RO) by describing symptoms, problems, and causes discovered, as well as repairs and services required; obtaining approval signatures; entering RO into service database system.
Maintains customer rapport by explaining estimates and expected return of vehicle; obtaining customer's approval of estimates; obtaining and providing contact telephone numbers; answering questions and concerns; arranging towing and temporary transportation.
Maintains automotive records by recording problems and corrective actions planned.
Updates job knowledge by participating in educational opportunities as provided by dealership; reading manufacturers' publications.
Enhances dealership's reputation by accepting ownership for accomplishing new and different requests, exploring opportunities to add value to job accomplishments.
Act as liaison with customers by working closely with PLT Technicians.
Requirements:

Must possess excellent interpersonal and customer service skills.
Minimum 2 years’ experience as a Service Advisor in a high-volume automotive dealership.
Must have a verifiable track record of success in selling service work while achieving and maintaining high Customer Satisfaction Index (CSI).
Strong organizational skills include the ability to effectively manage multiple projects, prioritize tasks and complete assignments within expected time frames.
Must be dependable, friendly, enthusiastic and self-motivated.
Organized and capable of working effectively as part of a team or on individually assigned tasks in a fast-paced, dynamic environment.
Must be flexible to work Saturdays.
Valid in-state driver’s license and clean driving record.
High school diploma or equivalent.
What We Offer:

Excellent earning potential
Ongoing company-wide training
Growth opportunities
Professional, enthusiastic and supportive working environment.
Company benefits include - Medical, Dental, Vision, & Life Insurance; Supplemental Disability, Accident, Cancer, Critical Illness & Life Insurance are available.
401(k) plan with employer matching.
We are an Equal Opportunity Employer and a drug free workplace.

Sales Consultant
At Pat Lobb Toyota of McKinney, we strive to conduct our business as a well-respected organization, with integrity, hard work, and with the highest care for our people, customers, and business partners. Every employee at Pat Lobb Toyota is critical to our success. Our promise is to keep delivering the same award-winning service and value that our community has come to expect from our dealership group throughout the years.
We are one of the fastest growing Toyota dealerships in north Texas. Currently looking for experienced candidates with a proven track record in the automotive industry, an impeccable reputation, and a commitment to customer service at the highest level. If this sounds like you, then consider applying!
Responsibilities

Provide exceptional customer service throughout the customer's experience
Serve as an advocate to Pat Lobb Toyota by sharing the brand.
Communicate effectively to customers both in person and over the phone by listening and understanding customer's needs and wants.
Consulting and guiding customers to take the next appropriate step in the buying process.
Facilitating steps of the sale, including the vehicle appraisal process, taking test drives and submitting finance applications.
Participate and maintain Toyota product knowledge through on-going training and self-development. Know the ins and the outs of product offerings, optional packages, and the latest technologies.
Build and maintain strong relationships and demonstrate excellent teamwork.
Follow-up with buyers to ensure successful referral business.
Report directly to the Sales Manager regarding objectives, planned activities, reviews, and analyses.
Other duties as assigned.
Qualifications

No prior sales experience necessary – Toyota sales experience is a plus!
Available to work flexible hours and weekends
Self-starter mentality and ambitious spirit preferred
Eager to learn new product knowledge with a desire to improve skills
Effective communication skills with customers and team members
Professional, well-groomed personal appearance
Clean driving record and valid driver’s license
What We Offer:

100k yearly earnings potential
$7,500 guarantee during training
Ongoing company-wide training
Growth opportunities
Professional, enthusiastic and supportive working environment.
Company benefits include - Medical, Dental, Vision, & Life Insurance; Supplemental Disability, Accident, Cancer, Critical Illness & Life Insurance are available.
401(k) plan with employer matching.
Become a member of a winning team that offers growth opportunity, excellent earning potential and leadership that appreciates your drive, skills and ability.
We are an equal opportunity employer and a drug-free workplace

Vehicle Delivery Coordinator
At Pat Lobb Toyota, we strive to conduct our business as a well-respected organization, with integrity, hard work, and with the highest care for our people, customers, and business partners.  Every employee at Pat Lobb Toyota is critical to our success. Our promise is to keep delivering the same award-winning service and value that our community has come to expect from our dealership group throughout the years.
Do you love working with new technologies and innovative products? We are seeking energetic individuals to join our unique and fast-paced Vehicle Delivery Coordinator Team. This is a great opportunity to start your career in retail automotive and familiarize yourself with the entire dealership experience. 
What We Offer 

401K 
Paid Training 
Opportunities for Growth 
Health, Vision, and Dental Insurance 
Discounts on Products and Services 
Employee vehicle purchase plans 
Responsibilities

Certified brand experts, staying up to date on all Toyota models, features, and technologies. Possess strong product knowledge and comprehensive understanding of all Toyota models and their features, functions and associated benefits along with warranty coverages for both new/cpo/used vehicles.
Proactively greet customers in the showroom, provide personalized demonstrations of vehicles (post Finance delivery), and answer any questions about Toyota products and services.
Work alongside Toyota sales team members and management to ensure smooth transitions between Sales - Finance - Service - Vehicle Delivery - Follow Up
Ensure a smooth and seamless vehicle delivery process, explaining all the car's features and functionalities to the new owner post Finance.
Assist in follow-up with customers after their new/used car purchase to ensure they are satisfied and to address any further questions or concerns.
Brand Ambassadors, promoting the Toyota brand and its products with enthusiasm, conviction and knowledge.
Build relationships with customers to encourage repeat sales/service business and referrals.
Have excellent communication and interpersonal skills and the ability to explain complex information in a clear manner and build rapport with customers.
Customer service oriented and focused on providing a positive, memorable and informative customer experience.
Professional appearance and demeanor: Representing Pat Lobb and the Toyota brand with professionalism and courtesy.
Qualifications

At least one previous role based in customer service experience
Excellent teammate with collaborative attitude and eagerness to improve
Prompt and courteous demeanor
Positive and hardworking personality
Strong computer skills
Valid driver’s license
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Cashier/Rental Car Specialist
Pat Lobb Toyota of McKinney is seeking a Cashier/Rental Car Specialist for our Service department. This position will perform the cashier and rental car activities of the dealership through accurate billing and communication with customers and employees. It is responsible for assisting with customer needs relating to the service, repair or rental of vehicles while ensuring that each customer is treated as an individual, with care and respect. Our service hours are 7am-7pm Monday through Friday and 7am-3pm on Saturday with rotating schedules to accommodate these hours.
Responsibilities:

Greet and assist customers promptly.
Provide timely, friendly and professional customer service.
Listening to customer inquiries and requests, asking questions to identify service needs, resolving customer concerns.
Answer all customer telephone calls promptly, courteously, and make every effort to satisfy the caller’s inquiry.
Collect all payments from customers, extended warranty companies, and others.
Obtain customer contact information.
Review invoice details with customers.
Assist in closing out all customer repair order and rental tickets.
Identify, recommend, and support opportunities for process improvement.
Update customer’s service history, schedule appointments, enter repair order information.
Follow up, resolve, and communicate resolution of customer concerns.
Other duties as assigned.
Requirements:

Must be authorized to work in the U.S.
High school diploma or equivalent
Ability to read and comprehend instructions and information
Experience using email, Internet and Microsoft Office
Valid in-state driver's license
Previous customer service experience in retail preferred
Professional appearance
Excellent communication skills
What We Offer:

Growth opportunities
Professional, enthusiastic and supportive working environment
Company benefits include - Medical, Dental, Vision, Life Insurance; Supplemental insurance offerings including additional Life, Disability, Accident, Cancer and Critical Illness; and 401(k) with employer matching.
We are an equal opportunity employer and a drug-free workplace.

Toyota Certified Technician
Pat Lobb Toyota of McKinney has immediate needs for experienced Automotive Technicians. Our business is increasing and as a result, we need a seasoned professional to keep up with demand while maintaining the level of quality our customers have come to expect.
Our technicians perform maintenance and repairs on customer vehicles. Primary goals are safe, efficient performance of all maintenance and repair tasks as defined in dealership processes and policies.
Responsibilities:

Performs maintenance and repairs on customer vehicles.
Conducts multipoint inspections of customer vehicles to identify needed maintenance services and repairs.
Follows all required safety and hazardous materials procedures as required by dealership policies and applicable laws and regulations.
Uses and maintains dealership-provided tools and equipment in proper operating condition.
Documents inspection findings and maintenance requirements accurately and communicates the findings to the Service Advisor.
Communicates proactively with other associates to ensure a smooth, safe flow of work through the automotive shop.
Quality-checks own work and the work of other Technicians as requested.
Requirements:

Basic knowledge of automotive technology and related tools/equipment
Strong customer service focus
Exceptional organizational and multi-tasking ability
Valid driver’s license
Ability to lift at least 50 pounds
What We Offer:

Professional and supportive working environment
Ongoing Toyota training
Competitive pay
Company benefits include - Medical, Dental, Vision, Life Insurance; Supplemental insurance offerings including additional Life, Disability, Accident, Cancer and Critical Illness; and 401(k) with employer matching.
We are an equal opportunity employer and a drug-free workplace.

Service Greeter
Pat Lobb Toyota of McKinney is looking for outstanding individuals to join our Service Department. We need someone who is eager, a quick learner, able to work at a fast pace and can be self-sufficient. The Greeter is a vital role to the department and requires a flexible, 'Can-do' attitude.
Responsibilities:

Greeting customers in the service area
Organize and arrange the parking lot
Move vehicles as needed
Put gas in vehicles
Other tasks as requested by management
Requirements:

18 years or older
Valid driver's license
Clean driving history
Operate a manual transmission vehicle
Ability to work full-time and on Saturdays, as needed, including the potential for overtime.
What We Offer:

Opportunities for advancement
Professional, enthusiastic and supportive working environment.
Company benefits include - Medical, Dental, Vision, Life Insurance; Supplemental insurance offerings including FSA, Disability, Accident and Cancer; and 401(k) with employer matching.
We are an equal opportunity employer and a drug-free workplace.